Testimonials

Louise Lowry: Head of Retail – Ireland Dixons Carphone

“Fran is one of the most passionate, engaging and effective leaders I have had the pleasure of working alongside. Her planning, attention to detail and facilitation skills on strategic plans are brilliant, especially when bringing together a group to reach a common goal. Fran has a high challenge/ high support attitude that drives consistent results and delivers ongoing growth. Her work ethic and passion to deliver results through people engagement, communication, business analysis, coaching and development are some of Fran’s amazing strengths. I have no hesitation recommending Fran to any potential client or employer”.

Tapio Kylmänen; Operations Manager Finland – GameStop Northern Europe

“Fran is always positive, encouraging and she genuinely cares for all people. She is true out of the box thinker who has no problem challenging her supervisors and peers to achieve greater success. Fran is fair, dedicated, reflecting and she has her feet on the ground. During the different projects we did she was always engaged and asking the right questions. She is very fact driven, she has great head for numbers, and she can always provide you the spot-on details when needed. Sunshine for our operations team”.

Björn Bäck; Loss Prevention Manager - GameStop Northern Europe

"As Loss Prevention Manager for GameStop Northern Europe I have had the pleasure to work alongside Fran Best in her role as Country Manager for GameStop Ireland over the last 3 years. During this time, we have worked on different projects together and have gone through, training courses together, Irish Work Laws and OMT Global management training amongst others.

Fran did always strive for the development of people, sales or the brand and she always led by trying to make the company and its people see the way forward as she had set it out.

Fran has very high retail knowledge which has been a big help for both GameStop and for me in my Loss Prevention role. Whenever I have had a query in the Irish district, I could get the help needed from Fran, as I am from Sweden, the laws and culture are mostly the same but in many small ways, very different.

 

Fran always used the knowledge and strengths in the people around her to better her own knowledge and through that become better in her role as Country Manager, showing strong management, leadership and coaching skills she has constantly fought to drive sales, profitability and results through customer relations and has left a big impact in how customer service is being handled in our stores.

I have not worked with anyone through all my years that is so organised and structured, all meetings where pre planned and everyone involved in running the meeting knew their part and knew how to get the message through according to Fran’s strategic plan”.

Teresa Mulligan; Branch manager Monaghan – Dixons Carphone

“I am pleased to write this testimonial for Fran Best.

Fran was my regional manager in Dixon’s Carphone for 2 years. I have been a manager in Carphone Warehouse for 13 years. Fran demonstrates high level leadership skills and talent development and has also helped me develop and my team in Monaghan and supporting counties.

 

Fran has strong operational strength and efficiencies which she has successfully infiltrated down through to me. One of Fran strengths I believe is her superior customer experience expectations and commercial standards which is evident in her drive for results.

 

With her biggest strength been her ability to communicate, coach, manage and care for all her staff and people around her, which in turns leads to increased productivity”.

Alan Breen; District Support Manager - Homesense TJX Europe

“I worked with Fran in Life Style Sports. Fran was my Regional Manager while I held Store Manager’s roles in Connacht within her District.

 

When I first reported to Fran, I was a Store Manager of a low-profile store within Life Style Sports. Fran identified leadership potential in me, and I was quickly moved to managing a large flagship store within her district. I was impressed with her ability to identify strengths that I was unaware of enabling me to successfully fulfil the role of flagship Store Manager. Fran increased my self-belief, which led me to go achieve a successful career in retail management.

 

What is very apparent from first meeting Fran is her infectious, positive personality. This trait continues well into the workplace and more importantly down to the shop floor and never diminishes, even during challenging times. Fran's positive and upbeat disposition does not change regardless of who she is communicating with.

 

Fran's number one priority is how the brand is represented and how the customers experience their journey through the store. In her eyes the customers' experience and perception of the brand is of paramount importance. Fran's results-based approach will always see her strive as a top performer, while mentoring others to reach her level of results-based ambition.

 

One reason for Fran's success is her ability to communicate and motivate whilst ensuring that every message gets through to and is understood by all relevant levels of the organisation. The meticulous and repetitive nature of her communication of company goals and objectives is the reason why these goals are met consistently. It is evident that Fran understands that strong levels of commitment and efficiency comes from a highly charged and motivated team”.  

Clients permission granted to share – Ciara Dunne

Fran is an inspirational life coach. She has the ability to help you discover your own strengths and empower you to unlock your full potential in your everyday life. Fran's kind and encouraging nature helps you to identify meaningful aspects of your life that you wish to develop, and she drives you to be the best version of yourself each day.

She has a wonderful capacity for bringing many different life goals together into one shared focus in her coaching sessions.

 

After 4 weekly sessions of working with Fran I have managed to achieve some life goals that I never thought were possible. After working with Fran, I feel equipped to manage any difficulties life may throw at me, in the knowledge that I can come back to some of the tools we used in our sessions together.

Thank you, Fran, for sharing your amazing talent and kindness with me- I look forward to working with you again in the future!